Shipping & Returns
Shipping & Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.
The Air Damper
The Air Damper is designed exclusively for single walled stove pipe and helps eliminate backdrafting and draw problems.
The air damper seamlessly attaches over your stove pipe.
The Air Damper will generate over 600 degrees within the stove pipe-creating a barrier that will prevent any cold air from dropping into the house. This helps maintain a cozy home with less cold spots.
The Air Damper also creates initial draw that prevents smoke from entering into the home when starting a fire. Your burn will be easierto light, more efficient, and safer!
The Air Damper installs in minutes with no moving parts- there is nothing that will break down! It is also completely silent and when running.
200W, 120V 1.7 Amps
The air damper comes with a satisfaction guarantee warranty which can be located within the shipping & returns policy page.
We offer free shipping to anyone in the continental US (standard shipping is 2-5 days). If you need it expedited please contact us at email@example.com or call 801-548-2415
Hassle-free Returns! If you don't love the Air Damper, we will offer a full refund upon it being returned to us within 60 days.